This company leases heavy equipment, and that means it has repair facilities spread out across the U.S., reports a pilot fish whose job is to help keep the remote sites connected with HQ.

"One remote location is in southern Georgia, and for a while every Monday we would place a call to AT&T because they were offline," fish says. "The following is what we finally sent to the repair shop manager."

I am responding to your inquiry on the data line. I too did not get a call from AT&T today, which is unusual. I will be following up with them on that issue.

As to your question, how long will you be up? You know the answer as well as I do: until the next time it goes down.

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